Careers
Pension Officer
About MFPRSI
The Municipal Fire and Police Retirement System of Iowa (MFPRSI) provides comprehensive retirement and disability benefits to eligible municipal police officers and firefighters across Iowa. We are a defined benefit plan serving approximately 4,300 active members and 5,100 retirees and beneficiaries.
Position Summary
MFPRSI is recruiting an ambitious, positive-minded Pension Officer to support pension administration and member service. In this role, you’ll work closely with Senior Pension Officers and communicate with firefighters and police officers, employer cities, and the Medical Board. You will provide retirement counseling and develop broad, in-depth knowledge of benefit provisions to answer questions across all benefit areas (member demographics, income tax withholding, service purchases, service credits, and retirement estimates).
Key Responsibilities
- Prepare, produce, and meticulously review payrolls.
- Process member and employer contributions.
- Prepare retirement benefit estimates and provide retirement counseling.
- Process benefit applications and related documentation.
- Maintain accurate benefit and membership records in electronic systems.
- Serve as a responsive point of contact for members, employer cities, and the Medical Board; explain benefit provisions clearly and consistently.
- Adapt to shifting workload and priorities while maintaining accuracy, accountability, and a constructive, team-oriented work environment.
Qualifications
- Required: Four-year degree in a business-related field or an equivalent combination of education and relevant work experience.
- Required: Strong numeracy and analytical skills with high attention to detail and accuracy.
- Required: Excellent written and verbal communication skills and a customer-service mindset.
- Required: Proficiency with Microsoft Office and comfort working in databases, electronic document management systems, and benefit software.
- Preferred: Experience in retirement benefit administration, especially defined benefit plans.
Work Environment & Benefits
This is an IPERS-covered position and requires an in-office work environment. Starting salary is dependent on the selected applicant’s qualifications. MFPRSI is committed to efficient processes, a collaborative team structure, and delivering excellent customer service.
Benefits offered:
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
How to Apply
To be considered, please email your résumé and salary requirements to administration@mfprsi.org by May 31, 2026.